My Site is completely not working

I and my users can no longer get into my site.

http://forums.therailroadempire.com does now work at all anymore.

Also when I go to:
http://railroadempire.vanillaforums.com/

It is no longer allowing me to log on.

mrobellard

It says I do not have a password set for my account.

Lincoln

Hi @mrobellard, could you log into your registrar (I believe it's GoDaddy) and confirm your DNS records are correct?

Create a C NAME record for your domain, pointing at your Vanilla address: railroadempire.vanillaforums.com

I suspect something's wrong there; I'm not getting all the expected results when I do a DNS lookup on your domain.

As for you not being able to login, could you reset the password for your account? Your password looks like it's set incorrectly in the database, but it looks like only your account has the issue.

Tim

Hi @mrobellard

I found the issue with your forum and fixed it. Sorry for the inconvenience!

mrobellard

Everything seems to be working again including the previously broken issues with Facebook authentication.

Tim

Yup. Your site was on our old network. As we've built the new network, it became necessary to operate them both side-by-side. This necessitated the addition of the 'cl0' stub in your URL to allow access while our primary domain was pointed at the new network. This is what caused the problems with Facebook.

I transferred your site to the new network, but it is a complex multi-step process, and one step (the creation of your custom domain redirect) seems not to have completed. This caused the inaccessibility you saw.

mrobellard

Thank you for getting things fixed.